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The RTIS Contact Manager is a relational database for use in recording contacts, their activity and your various communications with them. It has a number of features which automate workflow, such as generation of mailing lists, mail merge with Word and sending e-mails, and task prompting. This module can operate as a stand alone product, or with other RTIS modules can exchange data from other areas of your business, such as quoting and invoicing. Similarly, data can be exchanged with other aspects of your IT system where necessary.

Contact Manager is a configurable product. This means we design the application according to your business process using our existing components to provide a quick solution. However, like all our products it is also fully extensible, which means we can provide additional functionality according to your needs. It is a multi-user system, with passwords and user permissions to field level, designed to run on a single or networked Windows PCs.

For the sake of demonstration the examples here are of Contact Manager being used by a charity, but the same components have been configured to meet other organisation's needs.

	A typical front menu leading to the different areas of data and with a task list prompting actions set by the user.
	A typical contact details page, incorporating the contact's details and related information such as correspondence, financial transactions and other contacts which bear certain relationships to this one.
	A typical mailings details page, showing a mailing list generated from the contact list, related Word documents, follow ups and auto-e-mailing and label printing.
	A typical List Browser - providing read only data management, find, sort, count, query, batch process and report content management.
	A typical report, which can then be printed or exported to Word, PDF or excel, or automatically faxed or e-mailed. We will provide the report templates you want, and a report writing interface for the one's you haven't thought of yet.

The Contact Manager's front menu leads to as many different 'Streams' of the data, organised around job roles or business areas, as you need. The data in each Stream has its own List Management and typically interlinks/navigates to other Streams at detail level where the data is related - for example, contacts to mailings or, with a charity, donations, and vice versa.

The typical user of this system is one who has recognised a need to utilise a relational database in managing their contacts. There are many contact managers on the market. What we offer is flexibility of design, value for money, and a solution-based approach rather than just another piece of software. Please call 0870 0420543 for more information or a demonstration.